Notes from Dr. Borkosky

I was clening my uprght freezer and noticed that it was preped for an icemaker. The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue.

Eco & ENERGY STAR® Certified, Habitat for This icy water can then freeze on the stripper during the next cycle causing an ice bridge. If t... he water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. This is on a side by side refrigerator.

The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly.

What is happening is that the water tube that feeds into the ice tray gets frozen shut. To determine if the door switch is defective, use a multimeter to test it for continuity.

Main Street, Benton Harbor, MI 49022. If the door switch fails, the dispenser will not turn on. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Straighten the water source line to restore adequate water flow and pressure. If the icemaker module is defective, the ice maker won’t make or dispense ice. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. [CDATA[*/document.write(new Date().getFullYear())/*]]>*/ Whirlpool. If the ice maker’s water supply is not connected to water supply line, turn the ice maker off. This has happened multiple times to my ice maker. I have tried a couple things already…, 1) checked the on/off switch (it was on, still not working), 2) checked water pressure - appears to be okay, 3) filter was changed about 1 month and half ago, 4) took out the ice that was in the tray (no blockages that would be causing it not to drop ice in the bin), 5) took the bin and ice maker out completely and checked for any frozen components (none found), 6) minimal ice build up on water tube that dispenses into the maker (cleared out), 7) removed water filter (recommended elsewhere to see if the filter was clogged, not sure if this will help or not). There are usually test points in the module that a technician can use to further diagnose problems with the module. I have same exact issue, bought mine November 2018. Find all the parts you need for your Whirlpool Refrigerator WRS555SIHZ00 at RepairClinic.com. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Already ordered? CLICK HERE for more information on how to flush the water system. I don't want to condemn the ice maker yet, especially if it may be something else. The valve requires at least 20 psi to function properly.

To purchase water filters, visit EveryDropWater.com. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. This is an obvious design defect and I’m going to write Whirlpool to see if there’s any response. I saw PartSelect on the search page and went to thier site. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker. still seeing this message, please try again after I think the secret may be to keep the ice maker making ice. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. No ice in the ice maker also could mean that your refrigerator isn't cooling-the ice maker won't cycle if the freezer is warmer than 5 degrees F. Try the troubleshooting tips in our refrigerator not cooling video to resolve freezer temperature problems. Humanity, The ice maker will continue to try to make ice, causing a buzzing sound, A refrigerator section may to be too cold, © Copyright 2020 Product Help | Whirlpool. This ice bridge will cause the harvest fingers to jam. Accessibility. August 30 by

The door switch turns off the ice and water dispenser when the refrigerator door is open. When checking the water supply line, ensure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. I haven't tried hair dryer method yet but will be doing that to hopefully get it working again.

The water inlet valve supplies water to the ice and water dispenser. I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. Verify that the ice maker is turned on. To fix it, first remove the ice cube container, next turn the ice maker switch to off, then remove the 4 screws that hold the cover on, then gently pull the cover partially off (there will be some wires that are connected, so be careful). Laundry, Whirlpool The water dispenser still works but not the ice. Repair, Commercial The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. from 8 a.m. - 4:30 p.m. EST. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Start doing it yourself with the confidence that comes with 100+ years of experience. In addition, check to see if frost has accumulated on the evaporator coils. Terms —

Any ideas? One component of the ice maker assembly might be defective. From what I remember, you only see a small amount of water exit the tube. Is your Whirlpool Ice Maker broken and not making ice? Because the ice may not be completely frozen yet, when the harvest fingers try to harvest the ice cubes, the fingers bring up icy water that attaches to the stripper.

Glass Tray, Coupler & Support Roller Parts. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged.

Flush the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. I need help with my refrigerator ice maker. First, depending on your model, make sure t... hat the on/off switch is in the on position or the bail arm is in the down position. The water inlet valve requires a minimum of 20 psi to function properly. Out of warranty so it's a service call with up front charge then parts and labor. Product If the evaporator coils are frosted over, part of the defrost system has likely failed. Josh Chelpka If it’s still on or jammed, continue reading. I have the exact Whirlpool refrigerator and am having the same problem with the ice maker. Make sure that the water pressure to the valve is at least 20 psi. A kink in the line can reduce water flow. At the end of the cycle, the icemaker module sends power to the water inlet valve to refill the tray with water. My 4 year old refrigerator ice maker constantly freezes up. @gmoore91. Thank you for your inquiry. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. If your Whirlpool Ice Maker is not working use this troubleshooting guide to diagnose common problems. Next, check to make sure there are no kinks in the water supply line. @jlupa, I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. When the thermostat or sensor on the icemaker tray reaches about 15 degrees Fahrenheit, the motor cycles to release the ice cubes. That is pretty much all I have been able to do so far. I’ve had the same issue with this model off & on since purchase in Oct/2018 and the unit was replaced while under warranty. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through.

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