Notes from Dr. Borkosky

doordash rate your order not working

I sincerely enjoy my work as a Dasher, but let there be no doubt, I am here to maximize earnings! Terrible customer service - don't trust them with your money. I didn't catch his name, but he was very helpful.

so people don't have issues like I did. This monthly certification allows you to a) sign into any region at any time, and b) receive priority when orders are slow. ordered again over 45 days. Twice they've stolen from me to refund me days later. This way, you're only charged for the customers you win back! Customer service rep said she sees the cancel on her side and would process a refund and send email confirmation. Uber Eats Drivers Outraged at Missed Surge Payments, These 8 Best Gas Apps Will Save You Lots Of Money On Gas, 6 Tips To Contact Uber Customer Service For Fastest Support [Updated 2020], How Much Do DoorDash Drivers Make? Reproduction of material from any Salon pages without written permission is strictly prohibited. This was all of 5 minutes.

At the same time 5:46pm the app notified me "we're sorry dasher couldn't find you, she left the food in front of the leasing office"Are you kidding me? Doordash has QUOTA on how many times they will be held accountable whenever THEY screw up! This will range from $2-10+ depending on the estimated time, distance, and desirability of the order. Terrible service. Get my free Ultimate Guide for Rideshare Drivers delivered straight to your inbox. "It would have disastrous results if it's implemented because it's trying to impose an imperfect solution into a very big problem," Tony Xu said. I would have to use that if my orders were correct. I immediately called sent notice tried everything to correct address. That is ridiculous since they made the mistake. I took screen shots of the conversation because I could not believe how exceptionally POOR the service was. Please bear with us as we may be more busy than usual . All people were in a foreign country and couldn't speak English.I cannot understand for the life of me how they stay in business with such horrible customer service. As Dashers go, I describe myself as a Company Guy. You can probably guess what happened: Walmart! Get an updated menu from restaurants. straight orders, I called it a night and went home. Who cares?”. But props to Red Robin for helping us find what was going on with our food and giving us a credit for the next time we patronize their restaurant, at least they know what service is meant to be. I called again in case I just got a rude customer service representative and a second different person came on the phone and told me that, "doordash concluded that you have had enough refunds for disappointing orders". Temporarily turn off your device’s WiFi and use cellular data instead. I demanded a refund.

As if the statistics on the federal minimum wage weren't dismal enough, leave it to Silicon Valley to figure out "innovative" ways to pay workers even less. How does DoorDash work? We choose another restaurant. I was honest and told them that the wings were fine. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

In spite of this, I decided to try it myself. Although there was no way I’d finish that order in 23 minutes (even with items pre-bagged), I had no choice but to accept. If no one does, they’ll tack on a dollar or two and send it around again. This last order is my final order with Doordash because I ordered a pizza and chicken wings with a specific sauce. Then when I ask for a refund they put me through the ringer and make me wait days on end saying a manager will call me but never does. The last straw was when they charged $20 fees on a $40 order. I was confident I could complete it in my timeframe, so I accepted it. Doordash is indeed a joke. Desktop users: Select your order and click “Help” Select “Order Status” Follow the prompts to check when your order is going to be delivered and the status of your Dasher … With a $2 tip added post-delivery, I earned $9.84 for 40-ish minutes of work. As a member of the larger Dasher community, I feel these orders don’t respect Dashers’ time and I can’t reward the system by accepting them. I filed with my bank and they still would not refund. I completed the order in 10 minutes, 2 minutes ahead of my $20.00/hr goal. Although I don’t wear branded gear, I carry a warming bag, dress appropriately, and send ETA/update texts. from you again. You can see the fees from the checkout screen so you’ll know what the total is for your order before paying.

Not happy the food was sat right in front of screen door, making it difficult to get. Contacted customer service and they said it is deactivated and would pass my case on to the people who handle it as urgent and I would hear back from them in 24 hours. When we still had not seen anything at TEN PM I checked the app and it said food would be on the way. I specifically requested on the app that dasher should contact me and food be handed to me.

We were only refunded the missing items and given a $5 credit. Dashers, how do you feel about Top Dasher status? Over the last several months, my acceptance rate remained around 80-85%, which is higher than the average Dasher. In November 2019, DoorDash claimed its new pay model would result in gross hourly earnings of more than $18. I wish I could give zero stars. I recall my office ordered Doordash last year for a meeting and the guy never showed. 74 ITEMS! This company is awful - I will now be going through my bank. This marketing fee does not impact your base DoorDash commission rate.

It was never refunded and I never received email confirmation. The service team persistently refused to give me a refund (despite my order being a total waste) and tried to reconcile the issue with $8.14 worth of app credits . They are crooks, they are stealing money from my account every month, charging me for a Door Dash pass that I never got. Why else would a Top Dasher reject 10 straight DoorDash delivery requests in a row? And of course, customer support for DoorDash was worthless, as per. I called Doordash to file a complaint. From Jan 2-25 (you can’t count New Year’s Day, because everyone’s hung over and watching football and the whole day is a deliver-fest) I earned $853.63 in 45.2 hours ($18.89/hr), which is a little light but not entirely unexpected. I'm Harry, the founder of The Rideshare Guy. How am I (or anyone) supposed to maintain a 70% acceptance rate and make any money accepting orders like this? Driver called me I explained. Stay up to date on all things rideshare, mobility and more! On the surface, $7.50-8.00 is an average payout. When I dash, my personal goal is to make $20.00/hr, which I break down to $1 for every three minutes required to complete.

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