Notes from Dr. Borkosky

Call support 855-973-1040 tell them upfront that you want a refund. -TIME … No guarantee, but worth a shot. If they offer a credit, refuse it. I got to the last house lady was like i didn’t order taco bell. They’re more likely to deal with shit like this when it’s in public. Contact DoorDash support on Twitter out in the open. You will be able to edit the text before publishing. The total was $19.02. Obviously some major issues that night. I then reached out again via chat and the person insisted I was given a DoorDash credit to my account. Some ppl just suck, They keep saying its on the way.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. However, a few mins later the woman told me she had no drivers who could re-deliver it so she would give me a refund of the full amount to my Visa. Is it really typical that they “can’t process a refund” and only offer like $3 in credit? I was never even told my delivery arrived. I told support what happened and they said they couldn’t process a refund. Product or Service Mentioned: i understand if the guy wants to run another one, but to take 30+ mins and drive that far away is just not okay. The total was $19.02.

Sounds like someone was screwing around instead of delivering your order.

My order was never delivered to my house. I contacted support letting them know the situation and they said that since he hadn’t marked it complete there was nothing they could do since he was probably going back to the restaurant.

From what the map showed they went to the restaurant then drove away in the opposite direction of my house, then went back to the restaurant, then came to my house.

After the second time they went to the restaurant they came to me in like 10 mins.

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So my guess is the order wasnt ready by the time they got there and they decided to screw around, Don't let one bad driver ruin it for you. They’ll respond to you right away to avoid bad publicity. Press question mark to learn the rest of the keyboard shortcuts. The credit was a little over $6.50. New Zealand. How to Get a DoorDash Refund. If you want your response Get contact details that poster left for the company.

Convenience. My order was never delivered to my house. You could probably just chargeback, but dont be surprised if your account gets deactivated. Preferred solution:

I tried contacting you by phone but you have no customer service available. Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back?

Normally a missing item or item made wrong I just ignore, but this is the entire $30+ order. Full refund. Can i get a refund for this, Edit: well now its here, after 2 hours. Well, he didn’t.

Is it really typical that they “can’t process a refund” and only offer like $3 in credit?

Rights Reserved, You Are About to Contact PissedConsumer.com, DOORDASH - Took money from account without permisson. I chatted with … I took a credit due to a restaurant mistake and when I ordered my replacement order the order amount was almost $5 more due to the items costing more plus almost $2 in fees.

Chili's also operates as "It's Just Wings" on Doordash with a limited menu. DOORDASH Cons: So she got her phone and it said showmars.

Never using doordash again. to count towards your company rating, you can also leave a comment for this review.

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SOMETIMES talking to a live person works better than online support. I showed her my phone with her name and taco bell. You should have contacted DD instead of a sub-reddit.

Most likely the driver was multi-apping, meaning he does Doordash and some other delivery service, and doing a bad job of handling multiple orders. Normally a missing item or … Now I have rummaged through cold food that I’m not going to eat. Australia. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. I told the dasher it was incorrect and I didn’t want to touch it so he took the food and left with no communication about what was going on with my order. It was obviously a mistaken drop off by the dasher on a double but I still shouldn’t have to accept opened/gone through food. They cancel under issues with the order and then eat the food. Had nothing else to eat so i just heated it up and got $15 credit. My app messed up one time and switched customer names. Our content is free because we may earn a commission if you purchase products after clicking ads on our website.

I took a credit due to a restaurant mistake and when I ordered my replacement order the order amount was … Doordash took my $$$ After I cancelled an order in plenty of time, If you wish that your prior post be removed, submit a notarized letter. I have read and agree to the Pissed Consumer. International.

And then dropped off my food without so much as knocking or ringing the doorbell and by this point it’s been 40 minutes since it’s been picked up at the restaurant. Don’t explain the whole situation- just say your food was opened and cold and you want a refund.

Great Comment! It took 2 hours for you to get your order after they picked it up? If you haven't called, I would try that. The correct play was accepting the wrong food and reporting it. Call support 855-973-1040 tell them upfront that you want a refund. I don’t know how food gets delivered to the wrong house with Gps these days. DOORDASH Pros: Putting a problem between you and doordash in the hands of a driver isn't gonna work well.

Would You Like to Convert It Into Review? My order is late and the driver drove 5 miles away from the restaurant when it was ready. Never accept a credit. So I placed an order today and received food from an incorrect restaurant (like it was packaged in a bag with the incorrect restaurants name). The chat support is very inconvenient, slow, and closes out on my phone whenever the person is “looking into it”. How does that work? Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back? But seem like this person just wasn’t paying attention, Press J to jump to the feed. I chatted with support and was told they would re-schedule my order. You will be automatically registered on our site. Canada. Were you wearing slippers when the dasher arrived? Even tho its been almost 2 hours, Must be something wrong use Postmates won’t take 2 hours most likely less than 2 hours would be done, More posts from the doordash_drivers community, Press J to jump to the feed.

If they offer a credit, refuse it. Please address. Most drivers do their job properly believe it or not. After the order gets delivered, go to “help” in the app on your order, and select order was late. it was of course cold and they forgot ranch to a wing order. Keep contacting support until you get someone who will do it for you. Check our FAQ, Related: Doordash took my $$$ After I cancelled an order in plenty of time. Username and password will be sent to you via email. Press question mark to learn the rest of the keyboard shortcuts.

We are processing your message. It was not. idk how everything could go wrong lol. If it wasn’t opened I wouldn’t be as frustrated. Doordash Customer Care. Thank You for Your Reply! Review #1986886 is a subjective opinion of By signing up, you are agreeing toDoNotPay's Terms and Conditions "The Hero the World Needs." Looking in the bag it’s clearly been opened/gone through and I’m not sure if anything has been eaten/touched so I’m not eating it. This probably isn't the situation, but there are shitty restaurants that are using dummy businesses to increase orders. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All

You could have cancelled the order.

Allison B. I have not gotten any credit for that amount according to my app. I know hooters anf chuck e cheeses does it. thanks. Hi, Related: Doordash took my $$$ After I cancelled an order in plenty of time I ordered from poke bar on 4/24.

I ordered from poke bar on 4/24. United Kingdom. Sign in or sign up with your mobile number +1. I was only given a $5 credit which was applied on my recent order when I ordered again the same order from Poke bar. Chili's has one, but I don't think it's to increase business, they just have a different menu. This is getting very frustrating and I will not be using your service in the future if I don’t get the refund. I just got my statement in the mail and was looking over it for the refund and no refund was given.

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