Notes from Dr. Borkosky

Hey is this still an issue?

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A subreddit for the Microsoft Surface family of products. If so, you need to reinstall or replace the AAAA battery.

I showed off the battery to someone and when I put it back together I did it incorrectly. Inside the pen where the battery goes, there is 2 stickers opposite each other where the circuit meets the top of the pen. Check the Surface Pen's Battery. Once your device boots, check if the problem with the pen is still there.

Surprisingly, the eraser is working fine, but the pen won’t write or work at all. The erase logo would pop up, but the ink would not disappear.

I can still draw with the pen tip, and use the eraser button to open one note. It does when i have the pen tip close. Cookies help us deliver our Services.

Can't say if it came back because i actually returned the device. Press J to jump to the feed. In addition to replacing the battery, be sure to check if your battery isn’t inserted upside down.

Yep. Yeah i have a couple stores in the city, ill try to go to one after work tomorrow. When I put it together incorrectly i had peeled one of the sticker off and folded it onto itself thus one of the "dots" was not making contact. They're sending me a replacement pen for free right now. There might be an issue with your drivers, and that could lead to this and many other problems. Please log in again. does not. I thought that at first the spring in the eraser got stuck is some odd position, so I tried depressing the button for a while and clicking it, but nothing brought back the eraser functionality. Many Surface owners reported that sometimes their Pen tip doesn't work.

This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. That's why I felt like posting here. Press question mark to learn the rest of the keyboard shortcuts. You'll see 3 small square metal ports for lack of better term. Several users reported that their battery wasn’t properly inserted and that caused the issue to appear. Not only is this tool much easier to use, you always know that it will get the driver versions right and that they are always the latest available. If Surface Pen tip is not working, the problem might be a temporary glitch with your system.

It will probably be in the, When the confirmation dialog appears, click, After doing that, wait for a few seconds and right-click the pen again, and choose. Tried taking battery out and putting back in, but no luck. As you can see, minor glitches with Bluetooth can occur, but in most cases you should be able to fix them simply by unpairing and pairing your pen with your system. By using our Services or clicking I agree, you agree to our use of cookies. It was kinda boggling that the SP4 detected the rotated pen by bringing up the eraser icon, but it would not erase. This is an unlikely solution, but you can still try it out if you want. Install the latest updates, drivers, and firmware, Make sure that other devices aren’t interfering with your touchscreen. This is unlikely, but a handful of users claim that certain devices, such as lamps can interfere with their touchscreen. Several users reported that the Surface pen tip is not working for them at all. Instead, and surprisingly, reattaching the pen to the magnetic strip on the side of the SP4 restored all functionality. A number of users reported that disabling and enabling Intel(R) Precise Touch Device in Device Manager fixed the problem for them, so be sure to try that.

If that doesn’t work, perhaps you should try disabling the Intel(R) Precise Touch Device. The updating process is quite streamlined in Windows 10, and it will automatically download the missing updates, for the most part. Given the other features work, i would doubt it be disconnected. Switching from tablet to desktop mode did nothing. If the problem is still there, even after installing the latest system updates, be sure to install the latest firmware and driver updates for your Surface device. Your Surface pen will work smoothly again if your system is fully updated, and as far as drivers are concerned, use DriverFix! I got it replaced and the problem went away.

Another method that you can use is to unscrew the pen, just enough to cut power to it.

2 Surface Pro 3 Pen Eraser and right-click buttons don’t work Those two buttons are powered by the AAAA battery, if there is a problem with the AAAA battery, you should also have problems with the pen writes as well. Lastly, the update and repair process is done mainly by the program, and as long as you have an Internet connection, the process can be fully automated as well.

This can be a big problem, but there’s a way to fix this issue. According to users, sometimes Surface Pen tip won’t work due to certain glitches on your system. Now pair the pen with your PC. In some cases, you just have to take out the battery and put it back in. One of these is prolly sadly damaged prolly. However, you can fix this problem simply by reinstalling the pen driver.

It makes me wonder if there is something the pen needs the magnet to get calibrated, but that doesn't really make sense so I'm confused. Does the cursor show up when you hover the eraser over the screen? If your Surface Pen is still not working even its LED lights, … There might be some dust on the contacts of your battery, and that can cause this issue to appear, but by removing and reinserting the battery, the problem should be fixed. While the button functionality worked fine, the eraser would no longer erase. Open the Settings app and navigate to the Update & … Keep in mind that this is just a workaround, so you might have to repeat it if you shut down your Surface. After the troubleshooter is finished, check if the problem is still there.

After doing that, check if the problem is still there. The best fix is to update the firmware and drivers for your device. Microsoft Surface is a great device, but many users reported that their Surface Pen tip isn’t working. Hopefully this helps someone in the future if this problem pops up. The login page will open in a new tab.

Just wanted to confirm, had this same problem, tried the fix and it worked. Be sure to completely shut down your device. This usually isn’t an issue, and in most cases you can fix the problem simply by disabling the pen from Device Manager.

If your device also acts this way, go ahead and continue reading this article below. In some cases, your Surface Pen tip won’t work if other electrical devices are interfering with your touchscreen.

If any updates are available, they will be downloaded automatically and installed as soon as you restart your PC. After logging in you can close it and return to this page. New comments cannot be posted and votes cannot be cast. If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot. Microsoft support is great. Without resyncing it still worked as a pen, but lost a lot of functionality. Try pulling out the battery of the pen and check the inner barrel. However, you might be able to fix those glitches automatically by running the built-in troubleshooter.

I've rebooted a couple of times today, no change.

Odd fix, but I hope this helps if you come across a similar problem!

This is usually caused by a drained battery, and in order to fix the problem, simply replace the AAAA battery with a new one and the issue should be resolved. If not, you could call their support and they'll probably send you a replacement. While the button functionality worked fine, the eraser would no longer erase.

The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. Press J to jump to the feed. The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. During routine pen use in onenote and word 2013, I lost eraser functionality with the new SP4 pen. To learn more about fixing such devices, go to our, To learn more about the Microsoft Surface, go to our, Locate your pen in the list of devices. Sometimes your Surface Pen tip won’t work because of your drivers. But if i try to use the eraser in one note or photoshop, nothing happens. Was having some tearing issues in games, and all in all the surface wasnt for me. Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. you need a new pen sadly. This can occur for a number of reasons, but you can fix the problem simply by removing the pen and pairing it up again with your Surface device. Exit the UEFI menu and your PC will restart. Weird... when I started reading your post I would have thought that your bluetooth had shut off.

Once the driver is reinstalled, check if the problem is still there. I pulled it back with a tooth pick and viola, issue solved! In some cases, there might be a glitch with your pen that is causing the Surface Pen tip not to work. Rebooting did not fix the issue, nor did trying to repair the pen, or changing the position of the pen's battery. In addition, you might want to try running the Bluetooth troubleshooter and check if that solves the problem.

All good on that front. More so, DriverFix is called that way because it can also detect faulty or missing drivers, and replaces them with the latest versions as well. A subreddit for the Microsoft Surface family of products. Windows 10 is a solid operating system, but sometimes issues can occur if you don’t have the latest updates installed. Surface Pen issues can cause many problems, and speaking of Surface Pen, here are some common problems that users reported: If Surface Pen tip is not working properly, the issue might be the lack of system updates. Microsoft support is great. To check the battery in a Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds…

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