Notes from Dr. Borkosky

October 01, 2020. Supposedly you can reset the timer by deleting a GracePeriod registry key (under 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod'). At least it will give us some time to rebuild the servers with all legacy applications. Find out more about the Microsoft MVP Award Program. according to Microsoft this is known bug in 1903 and 1909. October 29, 2020, Posted in The official guidance is to redeploy all servers so that you get a grace period (120 days) that ends later than the patch release date. In order to submit a comment to this post, please write this code along with your comment: 96cb77c8a8bc535c34c3664cfcc1da9a, We're not around right now. Posted in Fully managed intelligent database services. Notice: It seems you have Javascript disabled in your Browser. Just a little curious about the 469 grace days... Can anyone confirm the fix for this is in KB4528760? The event log entries started in October already. Empowering technologists to achieve more by humanizing tech. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You’ve been connected for the maximum amount of time allowed for users with Remote Desktop license issues, and your session will be disconnected in 2 minutes. A simple test is pasting the URL in your browser and see if there's a response. 02:28 PM. Users are getting license warning and are disconnected after 60 minutes from WVD, We've looked at the code path and it looks like, Re: Users are getting license warning and are disconnected after 60 minutes from WVD, https://www.hyper-v.io/reset-120-day-rds-grace-period-windows-server-2016-without-gui/, Microsoft Endpoint Manager updates with Brad Anderson | Microsoft Ignite 2020, Productivity for Humans series: Meet the Strant Family. 05:47 PM @Sascha Stops Thanks for letting me know! Bump, we just started experiencing this as well. Then all you need to do is Right-Click on the Remote Desktop Connection icon and select “Run as Administrator“. @knowlite We've looked at the code path and it looks like https://graph.windows.net (TCP/443) is being queried. Contact your system administrator to fix this problem. ‎11-13-2019 @knowlite This will be part of the (end of) januari fix. Any more info available / alternative workarounds? I might give that a try one of the two host groups. …I’ve bad news for you: in Windows Server 2019 environment, User CALs require AD. Create and optimise intelligence for industrial control systems. Having the same issue on deployment made this weekend. - edited on The entire deployment is operational without any problems since July. Community to share and get the latest about Microsoft Learn. I'd recommend to redeploy the 1903 (or 1909) hosts where the grace period will be long enough to bridge the gap until the fix is pushed via Windows Update. @Sascha Stops Any luck? It will possibly fixed in January 2020. I hope anyone can help us with this problem. Error: CheckLicensingFromAAD - Read AccessToken Failed: hr=0x80070057, Event ID 50215: The Remote Desktop Session Host Server was unable to retrieve user license information from AAD. Had been working fine for a while now, not sure what's causing this all of a sudden. I would assume that all users would get this if it is a license issue. 05:49 PM. The support engineer mentioned that in 1909 the problem would be fixed but only for new deployments, not for upgrades. Sorry for the inconvenience. Author. @rmaestas the fix to correct this is expected end of this month. The method of resetting the grace period in the registry of an already working system mentioned previously in this thread is not support by Microsoft and might have long-term effects. You can see remaining time by running, in an elevated powershell: Thank you for the reply. But you can send us an email and we'll get back to you, asap. Would you be able to test if this URL is accessible from your RDSH hosts? ‎12-16-2019 I had to change the following registry key to fix it. This content may not be copied or redistributed without permission. @Nicholas Semenkovich I've tried that command to find the grace days, it says 469... :) We are getting the license errors and MS Support confirmes we are indeed effected by this bug, but the errors are only in the event logs and users are not effected. - edited RDS per User CAL on Server 2019 Workstation, Install RDS client access licenses on the Remote Desktop license server, Install Sublime Text 3 in Ubuntu 16.04 & Higher The Official Way. "REMOTE DESKTOP LICENSE ISSUE" "There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem." Users are getting license warning and are disconnected after 60 minutes from WVD Hello, we have a situation that two minutes after logging into a WVD session (Win 10 1903 multi-user), users are getting a warning about an invalid license and they will be logged off after 60 minutes. Sorry for the inconvenience. How to Share Google Drive Files (Google Docs + Google Sheets), Canon Pixma MX532 1686 error message (low ink indicator), Gmail SMTP is not working in ec2 instance, Enabling Cross-Account Cross-Region Functionality in CloudWatch, Receiving CloudTrail Log Files from Multiple Accounts, CALs cannot be tracked within a workgroup, Problem with Windows Server 2019 RDS License (Microsoft TechNet). If you insist on using RDS without AD, apparently you’ve to get Device CALs or downgrade to Windows Server 2016 or earlier (also: deleting the L$RTMTIMEBOMB registry key probably won’t help). Thank you, Sali Kaceli, Technology Simplified: The Ultimate Technology Toolkit for the Today's Job Marketplace, Remote Desktop License Issue: Your Session Will Disconnect in 60 Minutes, https://kaceli.com/a/wp-content/uploads/2016/11/kaceli.com-logo-small-1.png. @tomdw It will fix existing deployments - thanks. But I guess it does not matter if we rebuild now or later. I recently ran into an issue with Remote Desktop Licensing where all of a sudden all users were getting the following error message: “Remote Desktop License Issue. See also: Problem with Windows Server 2019 RDS License (Microsoft TechNet). All users are licensed with M365 E3. ), the fix will remove the check and need to contact AAD at all. References Fix – Remote session was disconnected because there are no Remote Desktop client access licenses Connect and engage across your organization. Probably not the response you were hoping for, but this is the information we received through this channel and Premier Support. For those debugging this, we found that we have only 15 days remaining before we hit this bug. @Sascha Stops This is a known issue and we are updating our documentation while working on a fix. @Nicholas Semenkovich  That seems to work. @Nicholas Semenkovich I have an open ticket with MS Support, and they told me yesterday that the fix is scheduled to late january, so i think its NOT in the fix you mentioned. ‎11-13-2019 …I’ve bad news for you: in Windows Server 2019 environment, User CALs require AD. It's caused by the VM not being able to reach out to AAD (firewall? After logon there are two error events in the TerminalServices-RemoteConnectionManager/Admin Event Log. you will be disconnected from the remote session. on You can connect again, but your session will be limited to 60 minutes until your administrator fixes the license issues”. @Nicholas Semenkovich  Hello, I have been told by the support engineer that there might be long term problems doing this. If you’re getting the following error message upon connecting to your Windows Server 2019-based Remote Desktop Session Host that is not joined to a domain: There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes. You’ve been connected for the maximum amount of time allowed for users with Remote Desktop license issues, and your session will be disconnected in 2 minutes. Video Hub we have a situation that two minutes after logging into a WVD session (Win 10 1903 multi-user), users are getting a warning about an invalid license and they will be logged off after 60 minutes. Contact your system administrator to fix this problem. User [ADDSDOMAIN\UserName]. We'll probably do the same until the fix rolls out. Event ID 50215 : The Remote Desktop Session Host Server was unable to retrieve user license information from AAD. When these 2 users jump in they get a prompt that says in the next 60 min. ©2019 Kaceli.com All Rights Reserved. How to Calculate the Average (Median) in Excel 2019 for Office 365, Educational Technology, Excel Tutorials and Learning, Frontpage, Microsoft Office: Excel, Word, PowerPoint, Financial and Arithmetic Calculations in Excel 2019 for Office 365, Using Moodle 3.7 – A Comprehensive Tutorial for Teachers, How to share your Outlook calendar with others, Using Outlook 2018: A Complete Tutorial for the Workplace, Frequently Asked Questions About Kaceli Self-Paced Courses. We deployed the servers this weekend ;). The fix will take a couple of weeks, probably looking at early 2020. The problem affects all servers in two pools. When the Remote Desktop client reconnects, the RDSH server reconnects the client to a new session instead of the original session. ‎12-16-2019 I assume users are now getting the message after a 30 day grace period. 120 days should suffice until a fix is there. There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes. ... From User's remote desktop session - tsping_LisaTS.txt tsping-LisaPC.txt. The AD DS and AAD are synchronized via AD Connect with Azure Hybrid Join enable. Let me see what URL's/IP's etc. Here is also a screenshot: However, when you check the RDSH server, it says that the original session is still active and didn't enter a disconnected state. You mention initially that this disconnect issue started all of a sudden. I got the similar response today from the support case I opened. The issues seemed to be related to licensing somehow having been changed per device instead of per user. As Microsoft states, “CALs cannot be tracked within a workgroup” (yeah, right!). How to Install and Activate the RDS Licensing Role on Windows Server 2019/2016? All servers are registered in AAD and users are able to use SSO when logged in and using Office 365 applications. That might hold us over until a fix is released: https://www.hyper-v.io/reset-120-day-rds-grace-period-windows-server-2016-without-gui/. sglee. We just saw this in our logs as well; it's likely to hit us hard in a week or two -- and it's very difficult for us to redeploy hosts (due to some painful legacy apps). are needed so you could white-list in the interim. 02:26 PM However, 2 of the users are experiencing an issue that i can't make sense of. “Remote Desktop License Issue. After 60 minutes the session is disconnected. Video Hub We're experiencing this problem too as of today. hr=0x80070057. Workgroup Server 2019 - RD Licensing - No licenses issued, 60 minute client timeout message. You can connect again, but your session will be limited to 60 minutes until your administrator fixes the license issues”.

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