Notes from Dr. Borkosky

Be sure that nothing is on the DCT700 or blocking a clear line of sight between it and the remote control. The present Samsung selection works well enough with the exception of power. You can use the remote control that came with your TV to find and disable this feature.

Allow the cable box 5-10 minutes to fully reset. Keep trying occasionally. By Kevin Arrows 3 weeks ago.

Then, your guide information will automatically return.". Make sure you look at the maker of the cable or SAT box when searching for a remote code. When devices plugged in to these ports are shut off, power will turn off for everything else plugged into the power bar. Also, inform them of your problem and have them send a technician to look for any hardware fault. It actually also shows a box I don't have which I have a ticket in to get removed. Does this set top box support the Remote App? Test the remote to confirm that it controls your device as expected. Troubleshooting: TV box will not power on.

Ensure you turn on your Cable box.

You can use the remote control that came with your TV to find and disable this feature. Motorola works fine for power off to box & tv. Check the batteries in the remote control.

It looks like you're new here. Another possible reason why your TV box might not power on is that your remote may have become deprogrammed. Using the digit keys on the remote, enter the code shown in the code finder above. Rebooting With the Power Cord: Go to the electrical outlet or power strip in which the cable box is … It might be labelled as Light Sensor, Brightness Sensor, ECO mode, or Back Light. I just can't use the Remote App for other than seeing what's on which is a symptom of an unsupported box model. Connect the remote to your TV using the Bluetooth® function: Press the HOME button. As an example of how easy it is, if you have a Shaw "Atlas" model remote, you would: If you are using a third party remote control, refer to the device manufacturer's support website for help. TV all works fine with new box. Locate your home breaker box and check to see if the breaker for the wall outlet has tripped. Looking for remote codes for your cable box? Remote Control Buttons Don't Work - Troubleshooting. If your TV box turns on, this means that your TV may have an ambient sensor installed that is interfering with the remote. Ok, will do. I had to replace my box and the store gave me this one.

How come my remote control does not work for my DCT700 cable box? Refer to your TV's manual or the TV manufacturer's website for more details.

Press and release operation keys one at a time, firmly and deliberately.

Set up the Cable/Satellite box setup feature: On the remote control, press the HOME button. There might be an issue with the power outlet or power bar you have your TV box plugged into. 1995 - 2020 ARRIS Group, Inc. All Rights Reserved, DCX3200-M (P3): Remote Control does not Work. Fusion troubleshooting tips: If the remote controls the TV, but not the cable box, the remote needs to be resynced to the cable box. Ensure that the angle between the remote control and the DCX set-top is not too large. How To Program Spectrum Remote To Cable Box. I had to replace my box and the store gave me this one. Select Settings. 2 minutes read. Answer. While you try the troubleshooting options below, be careful while unplugging cables from wall outlets and power bars. While the TV is off, try to power on your TV box using the Shaw Remote Control.

It will select a connection but not the receiver. Press and hold the ‘CBL’ button on your remote for a couple of seconds. Does the Xfinity TV Remote App work with the ARRIS MX011ANM set top? These should work with ANY remote as these remote codes are universal. 0 Likes Reply. It's is crazy because it was working just fine. If you are not facing a specific issue and are confused as to why the cable box isn’t working, the best solution is to contact the customer support and inquire about any service outages. GVTC proudly provides Internet, TV, Phone, Security and more to the greater South and Central Texas areas. I've deleted it and reinstalled with no luck. Remove the power cable from the back of the unit. No problems at all, but since Friday it's been like the TV knows that it is connected to a Spectrum box, and the Spectrum box knows it's connected to a Samsung tv; but neither remote will control the other device. Try plugging the power bar into a different wall outlet. I take the remote to the bedroom and it controls both the TV and cable box. All rights reserved. Just swapped it in on Saturday.

I am a new owner of a OLED65B8 and I can't find how to select the Samsung option on the set top box menu item using the "under the 9" button. Not what you're looking for? Investigate whether the wall outlet your TV box is plugged into is a "switched outlet" that is controlled by a wall switch. Just installed last night so havent had time to figure out setup. Sign In with Twitter

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